REFUND & RETURNS POLICY
Blislis Professional
(Operated by SIDDH GLOBAL SERVICES PRIVATE LIMITED)
Overview
At Blislis Professional, we take pride in delivering premium Korean hair care products that meet professional salon standards. We follow a transparent and fair Refund & Returns Policy to ensure customer satisfaction while maintaining hygiene and quality control.
Please read this policy carefully before placing an order.
Eligibility for Returns
Due to the nature of professional haircare products, returns are accepted only under specific conditions:
You have received a damaged, defective, or incorrect product
The issue is reported within 48 hours of delivery
The product is unused, unopened, and in original packaging
Original invoice or proof of purchase is provided
For hygiene and safety reasons, opened, used, or tampered products are non
Products Not Eligible for Return
We do not accept returns for:
Products that have been opened or used
Items damaged due to misuse, negligence, or improper storage
Products purchased during clearance or special promotions
Free gifts or complimentary items
Return Process
To initiate a return, follow these steps:
Email us at support@blislis.com within 48 hours of receiving the order
Share:
Order ID
Product photos/videos showing the issue
Description of the problem
Our team will review the request within 2–3 business days
If approved, return instructions will be provided
Returns without prior approval will not be accepted.
Refund Policy
Once the returned product is received and inspected:
Approved refunds are processed within 7–10 business days
Refunds are credited to the original payment method only
Shipping charges (if any) are non-refundable unless the issue was caused by us
Replacement Policy
If the product qualifies for replacement:
A replacement will be shipped after inspection
Replacement availability depends on stock
In case of stock unavailability, a refund will be issued instead
Cancellation Policy
Orders can be cancelled before dispatch only.
Once the order is shipped, cancellation requests will not be accepted.
